Questions frequently asked by potential residents
Do I have to pay rent?
Yes, Pele Tower Service will be your home. Service-users will claim housing benefit, which the staff will work with you to complete upon entry. You will have a license agreement and will pay a small weekly license fee which will cover such areas as heating and electricity. The details of this are made clearer in your actual agreement.
I’ve already got a property that I’m renting, or have a mortgage - is that okay?
If you are already claiming housing benefit, unfortunately you will not be able to do so for another property, unless the authority you are moving from will cover the cost of your rent. It is important therefore, that you carefully consider if the service is suitable for you as it is likely you will need to give up your property prior to commencing a placement.
What about money?
If you are claiming benefits, such as income support and disability living allowance, then these will continue, staff will assist you with any benefit applications.
Will I have to cook?
Yes, you will need to prepare and cook meals as part of the community and also prepare and cook for yourself independently. If you can't cook the staff will give help and guidance where it is needed.
What about cleaning?
Your own room will be your responsibility. The communal areas of the house will need to be kept tidy and this will be done on a rotation basis with the community sharing the cleaning tasks weekly.
What happens if I move into the service and I don’t like it?
Every service-user will have support and an individual care plan which will clearly outline options should you decide to leave earlier than expected. It is important throughout your assessment, that you ask as many questions as possible in order for you to make an informed decision if Pele Tower is suitable for you.
Can I have friends visit?
Yes. service-users can request visits in the weekly review meeting and the community will jointly decide if it is appropriate. Usually, visits take place at weekends.
Can I still attend the outside activities that I am involved with?
Yes. Pele Tower Service encourages all service-users to be active in the community. If anything you attend clashes with the weekly programme, you will have the opportunity at assessment to discuss and negotiate a way in which you will be able to continue to attend your outside activities.